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Frequently Asked Questions

Please reach us at jkmobileservice@optimumrv.com if you cannot find an answer to your question.

The manufactures recommend you check seals every 3 months and reseal the exterior and roof every 6 months to maintain good standing with your warranty.


No, the majority of extended warranty companies only cover mechanical, electrical, and appliances. They do not cover items that are considered maintenance or damage such as; silicon sealant, roof sealant, slide seals, roof leaks, water damage, awning damage caused by wind gusts, etc.


For starters, service centers tend to have long wait times causing you to be without your camper for months at a time only to not fix the problems you wanted fixed in the first place because you weren't there when the technician was looking at it. Calling out a mobile tech keeps the camper with you, gives you direct access to the person fixing your issues, tends to be cheaper and in the long run much less hassle.


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